It’s never a good time for a plumbing emergency. What’s more it’s not something that you are usually prepared for.
How do you behave in such a situation?
Even if you are handy and practical and know your way around fixing plumbing glitches, you can rarely use that knowledge when you have emergency plumbing issues. They are usually complex, sometimes downright dangerous, and they require specialized tools, equipment and experience that a regular American homeowner doesn’t have.
What you shouldn’t do is try to patch things up yourself. However, not all emergency plumbing services are as trustworthy as Plumbing Plus from San Diego. Calling in an unreliable emergency plumber can be as detrimental as taking the DIY approach. If you know what questions to ask you’ll be able to winnow the trustworthy plumbers from the inexperienced and shady ones. Here are the guidelines.
Are your technicians licensed?
Your first question should determine whether the plumbers you’re interviewing have the expertise they claim to have. If a plumbing agency is licensed, it means they can prove that their expertise abides by the industry standards. It’s also a sign of professionalism, as taking out a license requires time and certain requirements to be
met. You should also ask about their plumbers’ training and experience.
Are your technicians insured?
Insurance is as important as a license. First of all, an uninsured plumbing agency should immediately raise a red flag. If they don’t bother about something that important, it’s quite likely they’re not professional enough.
Another point is that you want to be sure they are covered if they get injured while working on your plumbing emergency. Insurance will also cover any damage they cause to your home.
What references do you have?
You can either ask the company about their references or you can do some research on them online and check out their reviews. Third party review sites like Yelp and Angie’s List should be quite helpful. You should also hit the Better Business Bureau site and see whether the company you are considering is accredited with them.
How much do you charge?
What is most important to watch out for, related to price, is how the company rep tackles this question. If they are quick to deliver you a price, you should know it’s actually the base price.
Base prices can quickly hit the roof once the technicians arrive at your place. Quoting a job of this nature over the phone is never easy, particularly when an emergency is involved. But, you can be pretty sure the company is trustworthy if they take the time to explain to you what the price will depend on.
Do you provide 24/7 emergency plumbing services?
We have already said that plumbing emergencies can be not only indisposing, inconvenient and annoying, but they can also be dangerous. You will want someone to come out to your home right away. If the problem arises again (you never know with plumbing issues), you’ll want an around-the-clock available plumber.
Disclosure: This is a collaborative post
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